Microsoft has released a special edition of the Work Trend Index , entitled "A New Future of Essential Workers, Enhanced with the Help of Technology," and announced new features available in Microsoft Teams and Microsoft Viva. 2 billion front-line workers worldwide account for 80% of the global workforce , and 88% of organizations hire people for these positions.

Link: The use of Microsoft Teams by front-line workers has increased by 400% monthly
via comunic.ro